420 lines
9.2 KiB
Plaintext
420 lines
9.2 KiB
Plaintext
<template>
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<!-- 导航栏 -->
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<view class=""
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style=" z-index: 100; padding:50rpx 20rpx 18rpx;box-sizing: border-box; position: fixed;top: 0; left: 0; width: 100vw; background-color: #fff; display: flex; align-items: center; justify-content: space-between; ">
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<view class="" @click="Service.GoPageBack()">
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<up-icon name="arrow-left" size="32rpx"></up-icon>
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</view>
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<view class="">
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客服咨询
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</view>
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<up-icon name="phone-fill" color="var(--nav-mian)" size="24"></up-icon>
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</view>
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<view class="" style="width: 100%; height: 108rpx; ">
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</view>
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<view v-if="loading" class="" style="background-color: #fff; height: 81vh; " >
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<view class="" style="width: 100%; height: 50rpx; "></view>
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<view class="skeleton-system-message"></view>
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<view class="" style="margin: 0 30rpx;" >
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<!-- 客服消息骨架 -->
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<view class="skeleton-message-wrapper skeleton-incoming">
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<view class="skeleton-slot skeleton-sender"></view>
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<view class="skeleton-slot skeleton-bubble incoming"></view>
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</view>
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<!-- 用户消息骨架 -->
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<view class="skeleton-message-wrapper skeleton-outgoing">
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<view class="skeleton-slot skeleton-sender"></view>
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<view class="skeleton-slot skeleton-bubble outgoing"></view>
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</view>
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<!-- 客服消息骨架 -->
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<view class="skeleton-message-wrapper skeleton-incoming">
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<view class="skeleton-slot skeleton-sender"></view>
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<view class="skeleton-slot skeleton-bubble incoming"></view>
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</view>
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</view>
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<view class="" style="position: fixed; bottom: 0; left: 0; width: 100vw; background-color: #fff; " >
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<view class="skeleton-quick-replies" >
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<view class="skeleton-slot skeleton-title"></view>
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<view class="skeleton-tags">
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<view class="skeleton-slot skeleton-tag"></view>
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<view class="skeleton-slot skeleton-tag"></view>
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<view class="skeleton-slot skeleton-tag"></view>
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</view>
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</view>
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<!-- 输入区域骨架 -->
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<view class="skeleton-input-row">
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<view class="skeleton-slot skeleton-icon"></view>
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<view class="skeleton-slot skeleton-icon"></view>
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<view class="skeleton-slot skeleton-input"></view>
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<view class="skeleton-slot skeleton-send"></view>
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</view>
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</view>
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</view>
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<view v-else class="chat-page">
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<!-- 页面实际内容 -->
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<view class="page-content">
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<!-- 聊天内容区域 -->
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<scroll-view class="chat-scroll-view" scroll-y>
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<view class="message-list">
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<!-- 系统消息 -->
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<view class="system-message" style="width: 100%; text-align: center; margin-bottom: 20rpx;">
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系统：正在为您接入人工客服...
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</view>
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<view class="message-wrapper" v-for="(msg, index) in messages" :key="index"
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:class="`type-${msg.type}`">
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<!-- 其他消息 -->
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<view class="bubble-wrapper">
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<text class="sender-name">{{ msg.sender }}</text>
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<view :style="{ 'color': msg.type=='outgoing'?'#fff':'' }" class="message-bubble">
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{{ msg.content }}
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</view>
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</view>
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</view>
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</view>
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</scroll-view>
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<!-- 底部输入栏 -->
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<view class="input-bar">
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<!-- 常见问题 -->
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<view class="quick-replies">
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<view class="title">常见问题</view>
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<up-scroll-list :indicator='false'>
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<view class="tag" v-for="reply in quickReplies" :key="reply" @click="sendQuickReply(reply)">
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{{ reply }}
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</view>
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</up-scroll-list>
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</view>
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<view class="" style="display: flex; align-items: center; gap: 20rpx; ">
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<up-icon name="plus-circle" size="24" color="#666"></up-icon>
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<up-icon name="mic" size="24" color="#666"></up-icon>
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<view class="input-wrapper">
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<up-input v-model="inputValue" placeholder="输入问题描述" border="surround"></up-input>
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</view>
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<text style="color: var(--nav-mian);">发送</text>
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</view>
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</view>
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</view>
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</view>
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</template>
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<script setup lang="ts">
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import { ref, reactive } from 'vue';
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import { onLoad, onShow } from '@dcloudio/uni-app';
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import { Service } from "@/Service/Service";
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const loading = ref<boolean>(true);
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const inputValue = ref('');
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// 聊天消息列表
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const messages = reactive([
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{ type: 'incoming', content: '您的订单已开始制作', sender: '客服小美' },
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{ type: 'outgoing', content: '好的，麻烦了', sender: '我' },
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{ type: 'incoming', content: '您的订单已完成，正在前往配送', sender: '骑手 王师傅' },
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]);
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// 常见问题列表
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const quickReplies = reactive([
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'已到店，准备取餐',
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'餐已取，正在配送',
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'已到楼下',
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'已到楼下',
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]);
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// 发送消息
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const sendMessage = () => {
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if (!inputValue.value.trim()) return;
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messages.push({
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type: 'outgoing',
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content: inputValue.value,
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sender: '我',
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});
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inputValue.value = '';
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};
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// 发送快捷回复
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const sendQuickReply = (reply : string) => {
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messages.push({
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type: 'outgoing',
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content: reply,
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sender: '我',
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});
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};
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onLoad(() => {
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setTimeout(() => { loading.value = false; }, 1000);
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});
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onShow(() => { });
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</script>
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<style lang="scss" scoped>
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.chat-page {
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background-color: #f7f7f7;
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height: 78vh;
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display: flex;
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flex-direction: column;
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}
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.page-content {
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flex: 1;
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display: flex;
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flex-direction: column;
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overflow: hidden;
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}
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.order-status-bar {
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position: fixed;
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z-index: 1000;
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display: flex;
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width: 100vw;
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align-items: center;
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justify-content: space-between;
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gap: 10rpx;
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border-radius: 20rpx;
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background-color: #E6F7FF;
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padding: 20rpx 30rpx;
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font-size: 28rpx;
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}
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.chat-scroll-view {
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flex: 1;
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overflow-y: auto;
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padding-bottom: 40rpx;
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}
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.message-list {
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padding: 30rpx;
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.message-wrapper {
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margin-bottom: 40rpx;
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&.type-system {
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text-align: center;
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// .system-message {
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// display: inline-block;
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// background-color: #e5e5e5;
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// color: #fff;
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// font-size: 24rpx;
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// padding: 6rpx 20rpx;
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// border-radius: 8rpx;
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// }
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}
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&.type-incoming {
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.bubble-wrapper {
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align-items: flex-start;
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}
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.message-bubble {
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background-color: #fff;
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}
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}
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&.type-outgoing {
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.bubble-wrapper {
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align-items: flex-end;
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}
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.message-bubble {
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background-color: #1890FF;
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color: #fff;
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}
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}
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.bubble-wrapper {
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display: flex;
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flex-direction: column;
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.sender-name {
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font-size: 24rpx;
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color: #999;
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margin-bottom: 12rpx;
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}
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.message-bubble {
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max-width: 70%;
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padding: 20rpx;
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border-radius: 16rpx;
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font-size: 28rpx;
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line-height: 1.5;
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color: #333;
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}
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}
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}
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}
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.quick-replies {
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.title {
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font-size: 26rpx;
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color: #999;
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margin-bottom: 20rpx;
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}
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.tag {
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width: fit-content;
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white-space: nowrap;
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background-color: #E6F7FF;
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padding: 16rpx 24rpx;
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border-radius: 30rpx;
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font-size: 26rpx;
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color: #1890FF;
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margin-right: 20rpx;
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}
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}
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.input-bar {
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width: 100vw;
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position: fixed;
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bottom: 0;
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left: 0;
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gap: 20rpx;
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background-color: #f7f7f7;
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padding: 20rpx 30rpx;
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padding-bottom: calc(20rpx + constant(safe-area-inset-bottom));
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padding-bottom: calc(20rpx + env(safe-area-inset-bottom));
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border-top: 1rpx solid #e5e5e5;
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.input-wrapper {
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flex: 1;
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background-color: #fff;
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border-radius: 12rpx;
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:deep(.up-input) {
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padding: 16rpx 20rpx !important;
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}
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}
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.send-btn {
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background-color: #FFD43D;
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color: #333;
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font-size: 28rpx;
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height: 72rpx;
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line-height: 72rpx;
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padding: 0 40rpx;
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border-radius: 12rpx;
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margin: 0;
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&::after {
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border: none;
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}
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}
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}
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/* 骨架屏样式 - 纯CSS实现 */
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.skeleton-slot {
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background: linear-gradient(90deg, #f0f0f0 25%, #e0e0e0 50%, #f0f0f0 75%);
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background-size: 200% 100%;
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animation: skeleton-loading 1.5s infinite ease-in-out;
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border-radius: 8rpx;
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}
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/* 骨架屏动画 */
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@keyframes skeleton-loading {
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0% {
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background-position: 200% 0;
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}
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100% {
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background-position: -200% 0;
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}
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}
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/* 消息骨架屏 */
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.skeleton-system-message {
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width: 50%;
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height: 32rpx;
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margin: 0 auto 40rpx;
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border-radius: 16rpx;
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background: linear-gradient(90deg, #f0f0f0 25%, #e0e0e0 50%, #f0f0f0 75%);
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background-size: 200% 100%;
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animation: skeleton-loading 1.5s infinite ease-in-out;
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}
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.skeleton-message-wrapper {
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margin-bottom: 40rpx;
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display: flex;
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flex-direction: column;
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}
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.skeleton-incoming {
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align-items: flex-start;
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}
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.skeleton-outgoing {
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align-items: flex-end;
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}
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.skeleton-sender {
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width: 160rpx;
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height: 30rpx;
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margin-bottom: 16rpx;
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}
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.skeleton-bubble {
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padding: 20rpx;
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border-radius: 16rpx;
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}
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.skeleton-bubble.incoming {
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width: 60%;
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height: 80rpx;
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}
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.skeleton-bubble.outgoing {
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width: 50%;
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height: 60rpx;
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}
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/* 输入区域骨架屏 */
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.skeleton-quick-replies {
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margin-bottom: 20rpx;
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}
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.skeleton-title {
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width: 140rpx;
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height: 30rpx;
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margin-bottom: 20rpx;
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}
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.skeleton-tags {
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display: flex;
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gap: 20rpx;
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}
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.skeleton-tag {
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width: 200rpx;
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height: 60rpx;
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border-radius: 30rpx;
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}
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.skeleton-input-row {
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display: flex;
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align-items: center;
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gap: 20rpx;
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}
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.skeleton-icon {
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width: 48rpx;
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height: 48rpx;
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border-radius: 50%;
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}
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.skeleton-input {
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flex: 1;
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height: 72rpx;
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border-radius: 12rpx;
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}
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.skeleton-send {
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width: 80rpx;
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height: 40rpx;
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border-radius: 8rpx;
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}
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</style> |